Privacy Policy
Effective Date: 20 December 2025
RAMP Digital (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://all.rampdigital.my/ and when you engage our digital marketing services.
1. Company Information
RAMP Digital
E111, Block E, Phileo Damansara 1
No 9, Jalan 16/11 Off Jalan Damansara
46350 Petaling Jaya
Selangor Darul Ehsan, Malaysia
Phone: +60 14-920 6833
Email: rashvin@rampdigital.my
2. Information We Collect
We may collect personal data that you voluntarily provide to us, including:
A. Personal Information
- Full name
- Email address
- Phone number
- Company name
- Business details
- Billing information
- Any information submitted via contact forms, WhatsApp, email, or consultation bookings
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time spent on pages
- Referral source
- Cookies and tracking data
3. How We Use Your Information
We may use your personal data for the following purposes:
- To respond to inquiries and provide customer support
- To deliver our digital marketing services
- To process payments and service agreements
- To send updates, newsletters, or marketing communications
- To improve website functionality and performance
- To run advertising and remarketing campaigns
- To comply with legal obligations
We will only use your data for lawful and legitimate business purposes.
4. Legal Basis for Processing (PDPA Compliance)
Under Malaysia’s Personal Data Protection Act 2010 (PDPA), we process personal data based on:
- Your consent
- Performance of a contract
- Legal compliance requirements
- Legitimate business interests
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to:
- Improve user experience
- Analyze website traffic
- Measure advertising effectiveness
- Support remarketing campaigns (including Google and Meta platforms)
You may disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.
6. Third-Party Services
We may use trusted third-party providers to operate our business, including:
- Website analytics providers
- Advertising platforms (e.g., Google Ads, Meta Ads)
- CRM and email marketing systems
- Payment processors
- Hosting providers
These third parties are required to protect your personal data and may only use it for authorized purposes.
We do not sell or rent your personal information to any third party.
7. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal data from:
- Unauthorized access
- Disclosure
- Alteration
- Misuse
- Loss
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.
8. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory obligations
- Resolve disputes
- Enforce our agreements
Once data is no longer required, it will be securely deleted or anonymized.
9. Your Rights
Under the PDPA, you have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Withdraw consent for data processing
- Request limitation of processing where applicable
To exercise any of these rights, please contact us at:
📧 rashvin@rampdigital.my
📞 +60 14-920 6833
We may require identity verification before processing your request.
10. Marketing Communications
If you subscribe to our emails or marketing updates, you may opt out at any time by:
- Clicking the “unsubscribe” link in our emails
- Contacting us directly via email
11. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
We encourage you to review this page periodically.
13. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
RAMP Digital
E111, Block E, Phileo Damansara 1
No 9, Jalan 16/11 Off Jalan Damansara
46350 Petaling Jaya
Selangor Darul Ehsan, Malaysia
Phone: +60 14-920 6833
Email: rashvin@rampdigital.my